Returns & Exchanges

At MOVA Globes, we want you to be completely mesmerized by your purchase; if you are not satisfied, you may return your globe in its original condition within 30 days of delivery. We are committed to ensuring your home decor experience is seamless and offers a hassle-free process for all eligible returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Securely place the globe and its stand in the original specialized packaging to prevent any damage to the internal motion mechanism during transit.

• 3.
  Label and Ship

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the globe's condition and solar cell functionality, we will process your full refund to the original payment method within 5-7 business days.